Communications Strategy
I help tech companies build credibility, earn media, and communicate complex ideas — whether that's an AI product launch, a reputational moment, or a narrative that just isn't landing yet.
Work with me →Coverage in
The New York Times · Bloomberg Businessweek · Fortune · Los Angeles Times · The Seattle Times · Mashable
About
About
I'm Jordyn Dumont, a communications strategist with 15 years of experience helping technology companies build credibility, shape narratives, and earn the attention of the audiences that matter most.
I spent a decade at Zillow leading communications for some of the company's most complex initiatives — including a multi-billion dollar new business launch, a high-profile wind-down, and years of AI product rollouts to an industry that was deeply skeptical of tech. Communicating new technology to a resistant, traditional audience — and doing it in a way that built genuine trust rather than backlash — is some of the most valuable work I've done, and it translates directly to what most technology companies are navigating right now.
My strengths are at the intersection of strategy and craft: building the messaging architecture that underpins a launch, coaching executives to speak with authority and nuance, and finding the story that gets covered the right way.
I work with a small number of clients at a time. That's intentional — you get senior attention, not a hand-off.
Services
Senior comms leadership without a full-time hire. I embed as a strategic partner — developing your messaging, managing media relationships, advising on communications decisions, and working across marketing, product, and leadership teams.
Best for: Startups and growth-stage tech companies
The foundation everything else is built on. I help companies develop the messaging architecture, positioning, and content strategy that gives every communications effort a consistent, compelling through-line — from the press release to the CEO's LinkedIn post.
Best for: Companies preparing for a launch, rebrand, or entering a new market
Preparation for high-stakes media moments — podcast appearances, press interviews, industry panels, broadcast segments. I work with executives and founders to sharpen their message, anticipate tough questions, and show up as the credible, authoritative voice their company needs.
Best for: Founders, C-suite, and technical leaders preparing for increased visibility
Strategic support for a defined, high-stakes moment — a product launch, a reputational challenge, or a major announcement. I come in with a clear plan, execute alongside your team, and leave you with assets and processes that outlast the engagement.
Best for: Companies that need senior reinforcement for a moment they can't afford to get wrong
Work
Worked with reporter Ben Casselman on a story about Amazon's impact on rental prices in potential HQ2 cities. Zillow data and economics team findings were used throughout.
Managed an in-depth feature on Zillow Offers with reporter Pat Clark following our 2018 launch. The story ran on the cover of the February 2019 issue of the magazine.
While at SkilledUp, worked with Fortune on a story about how online learning can help people break into tech from non-traditional backgrounds.
The LA Times covered the launch of Zillow Offers in Southern California. Quoted in the story as a company spokesperson.
Reporter Gene Balk investigated whether Amazon was driving Seattle's rising rents. Zillow's data and economics team provided the analysis that answered the question.
Worked with reporter Todd Wasserman on alternative paths into computer science. Quoted in the story on the value of non-traditional education over a four-year degree.
Additional work available upon request. Some projects are confidential or ongoing.
I work with a small number of clients at a time. If you're curious whether we'd be a good fit, reach out — the fastest way to find out is a conversation.
Email jordyncdumont@gmail.com
LinkedIn jordynclee